At JNJ Health Ltd, we are fully committed to protecting your privacy and ensuring that your personal data is managed securely and respectfully. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services. By engaging with us, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect and process the following categories of personal information:
- Personal Details – Name, address, telephone number, email, date of birth, and other relevant contact information.
- Health Information – Medical history, medication details, and other necessary data to deliver safe and appropriate care.
- Payment Details – Billing information including bank account or credit/debit card details for secure payment processing.
- Usage Data – Information about your use of our website and services, including IP address, browser type, and pages visited.
2. How We Use Your Information
Your personal data may be used to:
- Deliver Personalised Care – Provide and manage care services tailored to your specific needs.
- Communicate Effectively – Keep you updated about care plans, schedules, and relevant service information.
- Manage Payments – Process payments and maintain accurate financial records.
- Improve Services – Assess and enhance our services based on feedback and usage patterns.
- Fulfil Legal Obligations – Comply with all applicable laws and regulatory requirements.
3. Sharing Your Information
We may share your data with the following, always ensuring confidentiality:
- Care Staff – So they have the necessary information to deliver appropriate care.
- Healthcare Professionals – With your permission, for coordinated and informed care.
- Service Providers – Trusted partners (e.g., IT support, payment processors) under strict confidentiality agreements.
- Legal Authorities – When required by law or for the protection of individuals’ rights and safety.
4. Data Security
We implement robust security procedures to protect your data from unauthorised access, misuse, or loss. While we take every reasonable measure to safeguard your information, no system can guarantee absolute security.
5. Your Rights
You have rights regarding the personal data we hold, including:
- Access – Request a copy of your data.
- Correction – Request corrections to any inaccurate or incomplete information.
- Deletion – Request removal of your data, subject to legal or contractual obligations.
- Objection – Object to specific uses of your data.
- Withdraw Consent – Withdraw your consent where applicable.
6. Data Retention
We retain your information only as long as necessary to deliver services, meet legal requirements, resolve disputes, and enforce our agreements.
7. Updates to This Policy
This Privacy Policy may be updated periodically. Changes will be posted on our website, and we encourage you to review the policy from time to time.
8. Contact Us
For any questions about this Privacy Policy or how we manage your data, please contact us at:
JNJ Health Ltd
📧 Email: info@jnjhealthltd.co.uk
📞 Phone: +44 135 2331 854
By continuing to use our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.